An easier way to contact City Hall: Dial 3-1-1

City of Prince George photo
City of Prince George photo

Do you have City Hall on speed dial?

Don’t worry about it. Now you don’t have to add the city to your list of contacts, all you have to do is remember 3-1-1.
 
Residents and visitors can now simply dial 3-1-1 to contact the City of Prince George and speak to a staff member at the service centre.

The city recently received the necessary approval from the Canadian Radio-Television and Telecommunications Commission (CRTC) to implement a 3-1-1 service in Prince George.

In addition to dialing 3-1-1, citizens have multiple ways of contacting the City:

Residents can call, email, or visit the Service Centre to:

  • Request info on city services and bylaws.
  • Order, exchange, or report damage to a garbage bin.
  • Inquire about utility bills, property taxes, and licenses.
  • Submit a service request. Report potholes, failed street lights, water-related issues, icy or snowy streets, missed garbage, graffiti, and more.
  • Get support for city online services.
  • Provide feedback.

A report on the implementation of the 311 service will be presented to Council during tonight’s meeting.